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Why Buy From Us?   >  Customer Service
Others promise customer service, we deliver it.

Find out what our customers know - when you buy from Federal Metal you get much more than clean ingot. You get a team of seasoned professionals who will support your processes and help you resolve manufacturing issues. Everyone on our sales team is authorized to make pricing decisions which means you'll get a quick response and have a contact here whose word you can trust.

Our plant runs 24 hours a day, so we can respond successfully to last minute customer requests. In addition, our leadership team actively follows the copper market and has daily contact with industry experts. We're then able to share market expertise with foundry purchasing agents.

Read what our customers are saying about Federal Metal and you'll get a sense of the passion we bring to customer service. We're proud of our Customer Testimonials and we work hard to earn your business every day.

We're problem solvers. Call us today at 1.800.736.6636.

Copper Development Association NFFS.org ASTM International Institute of Scrap Recycling Industries, Inc. American Copper Foundry Educational Foundation NQSR.org Cooper Development Association, NFFS, ASTM International, ISRI, Institute of Scrap Recycling Industries, American Copper, FEFINC, NQSR

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